SMBs7 min read

Why Is My Google Ads Not Working? The 6 Causes That Cover Most Accounts

Spend going up, leads flat? Six specific, checkable causes — starting with the one that fools everyone: conversion tracking that lies.

If you're searching this phrase, you're probably right: something is broken. The good news is that 'my Google Ads isn't working' almost always decomposes into one of six specific, checkable problems. Here they are, in the order you should check them.

1. Your conversion tracking is lying to you

Before asking 'why aren't I getting results', verify you'd know a result if it happened. Go to Goals → Conversions and check when each action last recorded. A tag that broke during a website update months ago means every decision since — yours and Google's Smart Bidding's — was made on fiction. This is the most common serious finding in the accounts we audit, and it costs nothing to fix.

2. Broad match is spending your budget on strangers

Open the Search terms report and read what people actually typed before clicking your ad. If you're using broad match keywords without conversion-based Smart Bidding, expect to find searches that have only a poet's connection to your business. Tighten to phrase match, or add the negatives, or both.

3. The default settings are working for Google, not you

Three defaults quietly drain small accounts: Display Network expansion on Search campaigns (your search budget buying banner views), 'Presence or Interest' location targeting (ads showing far outside your service area), and search partners left on without ever checking their conversion rate. All three take minutes to change.

4. Your budget is capping the campaign that works

Check the 'Limited by budget' status and the 'Search lost IS (budget)' column. It's routine to find the one profitable campaign starved at 30% lost impression share while an experiment that never converted spends freely. Moving budget between existing campaigns is the cheapest growth available in most accounts.

5. Your bid target is a wish, not a number

If you set a target CPA of $20 while your actual cost per conversion is $55, Smart Bidding doesn't get you $20 conversions — it suppresses your volume trying to chase an impossible number. Targets should sit within about 20% of what the account actually achieves, then tighten gradually.

6. Nobody is actually managing it

Google Ads decays. Search behavior drifts, competitors move, ads fatigue, negatives go stale. If the change history shows three edits in ninety days, the account isn't underperforming — it's abandoned. A monthly hour with the search terms report, budgets, and ads beats any clever one-time fix.

Want all six checked — plus twenty-odd more — in two minutes instead of a Saturday? That's precisely what Advestigate's $25/mo self-serve audit does: read-only access, plain-English findings, and the monthly cost of each problem attached. If everything passes, that's worth knowing too.

More like this on the blog index, or see the audit itself on the sample report page.

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